Republican nightmares have become reality as a new
survey revealed that customer satisfaction with Obamacare has
skyrocketed to the where it is now more popular than all other insurance
options.
According to a new J.D Power survey, customer satisfaction has jumped 55 points in the last year:
Satisfaction with the Health Insurance Marketplace
exchange enrollment process among new enrollees has significantly
increased from 2014, and health plans obtained through the Marketplace
exchange generate levels of member satisfaction equal to or higher than
plans not obtained through the Marketplace exchange, according to the
J.D. Power 2015 Health Insurance Marketplace Exchange Shopper and
Re-Enrollment (HIX) StudySM released today.
….
According to the study, enrollment satisfaction
among new enrollees has increased by a significant 55 points to 670 (on a
1,000-point scale) from 615 in 2014, when all enrollees were new to the
Marketplace. Satisfaction with enrollment among new enrollees is driven
by the variety of information available. Among members who re-enrolled,
satisfaction with the enrollment processis 731, higher than new
enrollees. Satisfaction with the re-enrollment process is higher among
those who auto re-enrolled (744) than among those who did not (724).
….
“Marketplace shoppers are very cost-sensitive,” said
Rick Johnson, senior director of the healthcare practice at J.D. Power.
“Unlike many traditional health plan members, who are often tied to a
single employer benefit offering, Marketplace members have an option to
switch plans annually, allowing them to shop for either the most
affordable or the most valuable plan. Plan providers need to demonstrate
the value of their plan by clearly communicating coverage and benefits.
Additionally, auto re-enrollment is a great way to both ease the
re-enrollment process and increase member retention.”
The results of this survey shatter the Republican
myth that the people who have Obamacare plans hate them. The survey also
devastated the Republican idea that Obamacare has made health care more
expensive. Most importantly, this survey increased the pressure on
Republicans to come with an Obamacare replacement plan that will be as
cheap or cheaper for consumers than the plans that are offered on the
health insurance exchanges.
Instead of wanted rid of Obamacare, people who have
purchased plans are very satisfied. The high level of customer
satisfaction means that Republicans will be facing 27 million outraged
voters of they every get rid of the health insurance exchanges. These
results could also impact the upcoming Supreme Court ruling on the
constitutionality of Obamacare subsidies. The swing votes on the court
might be reluctant to take away subsidies from a system that has
demonstrated its popularity with consumers.
The reason Republicans worked so hard to kill the
ACA before it was implemented was their fear that once consumers got a
taste of Obamacare, they would never want to let it go. The worst
Republican nightmare has always been that Obamacare becomes popular, and
the American people would demand more health care.
Obamacare
is more dangerous than a government program. The ACA has introduced the
idea that every American should have access to affordable health care.
Republicans could be setting themselves up for a serious thumping at the
ballot box if they continue to insist on repealing Obamacare.
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